Design Challenges

More Social Media

So I just wasted sat through a one hour webinar on tweetering and how to maximize it for business. Mostly I learn that people have a lot of time in their hands. I don't have enough time to worry about breathing let alone let people know what I'm doing, how I'm doing, or why I'm doing it.

I just learned that companies have invested an awful lot in to twitter specialist to monitor the feeds and ensure that customers are feeling the love. To me twitter is an avenue for folks to complaint. The one marketing benefit I see to the whole social media site is updating potential customers of specials, sales, and other offers which have potential for mass distribution.

The bottom line is that social networking is about two years old, I often wonder where will it be next. First came geocities, followed years later by myspace, then came digg and facebook, twitter has gained 4 million members in the last year. Those sites came about because everyone wanted their own space on the net. Twitter was developed as a mass text messenger for those who wanted to read or pretend they care. Where is the social media phenomenon heading to next? Will we see the Sims or other games involve networking next?

Labels: content management, Customer Service, Digg, initiative, Social Bookmarking