Why I hate American Airlines
A while back I wrote about my frustrations with American Airlines when the plane I was traveling in caught on fire.
I just received an email that truly is enraging. I was kindly notified that there is a change of a policy change in the way miles are now awarded and also that they will begin to expired within 18 months unless there is activity in my AAdvantage Card.
Since the fire incident I decided that I will not travel with American. About a month after the November 2006 fire incident, my cousin was in route to Miami, FL and her place was forced into an emergency landing as the pilot's windshield cracked open.
Recently, my boss was flying back from Chicago to CT and the right side engine in his place exploded during take off and they were lucky to be able to have a very skilled pilot to safely turn the jet around and land the plane.
It appears to me that this airline is simply bankrupt and they are making further cutbacks with the mileage program. American Airlines should apply this savings to new planes as obviously their planes are simply too old and are falling apart.
The bottom line is that if American Airlines truly wants to retain their customers they should be offering enhancements instead of announcing cutbacks. I have enough miles for several plane tickets and would rather see them go in the trash than to flight this defunct airlines. I recently had the joy of experiencing Jet Blue and let me tell you this folks, regardless of their past delay experiences during the spring ice storms in NY, have customer service down!!! I heard you can use miles to buy goods, but all I keep seeing is how to earn more miles, has anyone a clue as how I can rid myself of this miles and trade them in for some useful goods?Labels: AA, American Airlines, flight, Jet Blue, planes
I just received an email that truly is enraging. I was kindly notified that there is a change of a policy change in the way miles are now awarded and also that they will begin to expired within 18 months unless there is activity in my AAdvantage Card.
Since the fire incident I decided that I will not travel with American. About a month after the November 2006 fire incident, my cousin was in route to Miami, FL and her place was forced into an emergency landing as the pilot's windshield cracked open.
Recently, my boss was flying back from Chicago to CT and the right side engine in his place exploded during take off and they were lucky to be able to have a very skilled pilot to safely turn the jet around and land the plane.
It appears to me that this airline is simply bankrupt and they are making further cutbacks with the mileage program. American Airlines should apply this savings to new planes as obviously their planes are simply too old and are falling apart.
The bottom line is that if American Airlines truly wants to retain their customers they should be offering enhancements instead of announcing cutbacks. I have enough miles for several plane tickets and would rather see them go in the trash than to flight this defunct airlines. I recently had the joy of experiencing Jet Blue and let me tell you this folks, regardless of their past delay experiences during the spring ice storms in NY, have customer service down!!! I heard you can use miles to buy goods, but all I keep seeing is how to earn more miles, has anyone a clue as how I can rid myself of this miles and trade them in for some useful goods?
Labels: AA, American Airlines, flight, Jet Blue, planes
posted by Death is Endless at
8:12 PM
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